I placed the order and the next day I followed up to see if it had shipped. The follow up was quite confusing. It seems I needed to install the Shop app which told me I had received the product. I waited a week and checked again. I was not able to determine if the product had shipped or not. I must have triggered something - I got an email the next day that the product had shipped. I think the Shop app is a piece of crap. I have since removed it. I will go back to ordering from Amazon.