Hi Trisha,
We hope you're doing well. Thank you for reaching out, and I’m very sorry to hear about what you found when opening your bottle. We understand how concerning it must be to receive a product in that condition.
We’d be happy to send you a replacement and look into this further with our team. To help us proceed, could you please reply with a photo of the bottle and capsules along with the lot number printed on the bottle?
Once we receive those details, we’ll work on getting this resolved as quickly as possible for you.
Warm regards,
Vince
Triquetra Health Support Team