Dear Wendy,
Thank you for sharing your experience with us. We are deeply sorry to hear about the condition of both bottles you received, and we truly appreciate your understanding and kind acknowledgment of our customer service despite these issues.
To resolve this matter, we kindly request that you reach out to us with your order number. Once we have this information, we will promptly issue a refund for your purchase.
Your satisfaction is extremely important to us, and we are committed to making this right. Please don’t hesitate to let us know if there’s anything else we can do to assist you further.
Thank you for your patience and continued support.
Warm regards,
Precious
Customer Support
Triquetra Health